For Customers

What does mobile payment mean?

Mobile payment is a comfortable, quick and safe solution for paying the fees of different services (i.e. mobile parking, motorway stickers, Hu-Go road toll, etc.) with mobile phones.

What are the advantages of mobile payment compared to cash payment?

There are many everyday situations when we do not have enough cash to pay the fee for certain services. Mobile payment with mobile phones helps us in such situations.

What services can be settled by mobile payment?

Since July 1, 2014 you can buy motorway stickers throughout Hungary and thanks to the National Mobile Payment System you can use the mobile parking service and the services of the Hu-Go mobile electronic road toll collection system.

How can I use the individual services with mobile payment?

Our services can be used with mobile phones of any type. If you have a smartphone we recommend that you get acquainted with the available applications that can help you to use any of our services comfortably. Otherwise you can settle the cost of certain services with phone calls or sending a text message. If you wish to receive information about the latter options, we recommend that you familiarize yourself with the services offered by our reseller partners and choose the service best suited to your needs.

Is it relevant which mobile provider's customer I am if I wish to pay with my mobile phone?

All our customers using the mobile payment service have to pay the telecommunication fee, i.e. convenience fee to their own mobile service provider. In case of using the phone call, text messaging or mobile Internet application option, customer have to pay data connection and other fees to their own mobile service provider as well. The fees mentioned vary; therefore you can obtain more detailed information about the fees applying to you from your mobile service provider.

What does mobile payment cost?

For more information about the fees of services bought through the National Mobile Payment System see the menu items of the individual service fees at www.nemzetimobilfizetes.hu.

What does advance payment mean?

Our registered customers have the possibility to top up their account with a specific amount in advance that they can use to pay our services subject to mobile payment.

How can I top up my account?

Our registered customers can top up their accounts through online banking via our website or through bank transfer.

How can I top up my account via bank transfer?

You can transfer the required amount to the bank account no. 10300002-10583641-49020043 of the National Mobile Payment Ltd. held at MKB; in this case please indicate in the remarks field only the 9 characters of the account number you wish to top up. Please be aware that if you choose this top up option your payment will be processed within 2 working days by the system.

How can I inquire about my account balance?

Our customers can inquire about their account balance at our hotline, through our website after signing in to their user account or via the national mobile payment application that can be downloaded free of charge using their smartphones.